Future
In KTL，We are committed to making the world healthier and more sustainable through innovation. Our goal is to improve the production situation of 100 large coal mining enterprises every year by 2025. Our ecological vision plan is a major driving force for achieving this vision.
Social Responsibility
KTL Volunteer Association As a company with a high sense of social responsibility, KTL carries out its responsibilities as a corporate citizen in all places where it operates. KTL Volunteer Association is a non-profit organization providing volunteers, internships, education and cultural exchanges and tourist opportunities. We promote global understanding, friendship and learning by providing opportunities for international students and professionals to experience life in poverty.
Goals and Motivation
KTL has always adhered to the concept of sustainable development: all activities of the company pay equal attention to economic, ecological and social commitments. Humanistic Spirit: Promoting the growth of people and organizations together; Humanistic thinking: respecting employees, meeting needs; caring for life; caring for living, communicating emotions; Personnel motivation: exerting potential, making the best of talents; Talent development: the power source of sustainable development of enterprises.
KTL Volunteer teams
Volunteer teams come from all over the world: China, the United States, the United Kingdom, the Philippines, etc. Among them, the largest number of volunteers come from China, mostly college students.
Our volunteer projects include school support, orphanage support, agriculture and environmental protection, health and medical care, women's rights protection, learning and tourism, etc.
Environmental protection
KTL and all customers are concerned about environmental protection, thereby improving the corporate image.
First of all, KTL sends representatives to visit its suppliers and environmental protection groups around the world every year in order to understand the extent of manufacturers’awareness of the impact of their products on the environment. All suppliers are required to submit an "Environmental Policy Book" to show that they are reliable environmental-friendly products. All of KTL's products are dedicated to demonstrating our company's core values, while also striving to ensure that our behavior and development are consistent with nature.
Reasons for investing in KTL
KTL - Provides the world's leading supplier of intelligence equipment systems for customers.We are committed to achieving continuous value through profitable growth. Each company drives its three major business partners in the supply chain to achieve a three-dimensional cooperative mode of compliance.
After-sales commitments are as follows:From the date of the sale of the product (or the date of the invoice for the purchase) within one year, the company will provide three packages of service (warranty, refund and replacement) free of charge to customers for quality problems caused by product design, manufacturing and transportation, but the following circumstances are not within the scope of the three packages:
- The product can not be used properly because of user's order error.
- Unauthorized maintenance by users without the company's consent;
- Failure to maintain as required;
- Faults caused by improper operation or expansion of faults caused by diseased work;
- Any damage caused by force majeure.
Except for maintenance costs and damaged parts, the company will not accept compensation for any joint and several losses caused by product failure. After receiving complaints from customers, when on-site service is required, such as in this city, technical service personnel will arrive 24 hours, 48 hours in the province, and in the rest of the provinces, the personnel will arrive no more than 72 hours (ask for forgiveness if time is delayed due to natural disasters or other force majeure factors), except in case of emergency. When customers ship products to our company for maintenance, try to let customers return on that day. The company will charge the best price for spare parts and services when it needs services for products beyond one year's warranty period or three outsourcing (such as commissioned services or product failure due to customer reasons). At any time, you can contact our after-sales service department for help.